Terms of Enrolment
The maximum duration for the certificate courses is one year, the diploma courses two years and the dual diploma 2 1/2 years. Extensions beyond this will incur a monthly fee until graduation. Students may move their course commencement date up to two months from the date of enrolment.  

Students are required to submit work on a monthly basis for their enrolment to stay active. Alternatively, students must notify the college via email if they are unable to submit work for a particular month in order to keep their enrolment active (notification must be received prior to or during the month in question).

No responsibility is taken by the college for computer technical problems; this is the sole responsibility of the student/user of the course manuals. Any adjustments or maintenance required to the student's computer to enable them to use the manuals and complete their studies is the sole responsibility of the student. The college maintains an up to date antivirus program and all emails and documents are scanned prior to being sent. However we cannot be held liable for any viruses or damage during transfer of emails and attachments. Therefore, it is the sole responsibility of the student to ensure they have an up do date antivirus program that scans emails, flash drives and documents prior to opening or sending.

The college reserves the right in its absolute discretion to grant or refuse enrolment without assigning reason thereof. The college also reserves the right to cancel a student's enrolment if they are in breach of the AHHCA code of conduct or Professional Ethics as set out by the college; or they do not meet the criteria for competency standards and requirements of the course they are enrolled in.

Course fees, schedules, syllabus, course requirements and particulars may change at anytime without prior notice. Students will be informed of relevant changes as they arise. 

All payments are non refundable once the study package has been dispatched.

NEC courses are not suitable for students that have Schizophrenia, Multiple Personality Disorder, Psychosis or conditions that are similar in nature.

Privacy Policy
The following information sets forth the Privacy Policy for Natural Energies College and its website - www.naturalenergies.com.au.

Natural Energies College takes reasonable steps to ensure confidentiality and privacy obligations are maintained. Personal Information is held securely in accordance with our internal security policy and the law.

Collection of your personal information
For each visitor to reach the site, we collect non-personally identifiable information, such as, but not limited to, pages viewed and pages access times. This information is used solely for the purpose of gauging visitor traffic and trends.

Enquiry and Registration of Interest Forms
Information collected from the Enquiry and Registration of Interest forms is to allows us to respond effectively to your query and to inform you when a placement is available (if you have registered interest). The detail you provide will be securely stored, in order to create a student file if you should  proceed to enrol at a future date. We do not use your information to send marketing material.

Enrolment Application
Information  collected from your application is collected for the purpose of processing your enrolment, creating a student file and for tracking trends (such as, but not limited to, age groups, existing qualifications, purpose of study), in order to understand and better meet the needs of our students and the direction of the college and the holistic health industry.

Students are asked to notify us via email of any change to their name or contact details to ensure the information we hold is accurate and up to date.

A photo ID of the student is collected at the time of enrolment to confirm name, age and identity. A copy of the photo (only) from these mediums, (minus the accompanying information), is stored in the student's file for identification purposes, should this be required by law or accrediting bodies. Once your enrolment is processed, the copy of the license or passport is shredded or deleted.

A copy of the student's health care card is collected to confirm their concession status. Once confirmed, the health care card copy is shredded or deleted.

Website - Student Pages 
Natural Energies College students will be given a username by the college for access to our Student Pages on our site. Each time a student logs in to our Student Pages, a record is logged (that includes, but is not limited to, the username and pages visited) for the purpose of:

- ensuring all access to our secure zone pages is authorised; and
- to collect trends that will enable us to provide students with effective student support pages.

Access to Student Pages will also require a password that will be created by the student. Natural Energies College does not have access to this password.

Student Submissions and Grades
Student submissions will be stored electronically in the student's file for the duration of their studies, in case these need to be referred to by the tutor or student. Only the student's tutor and college principal have access to student submissions. Upon graduation, the student's assignments are deleted, with the exception of the exams and grades. The exams and grades are stored, should the college be audited by the accrediting body. We also keep a copy of accompanying documents such as, but not limited to, tax receipts, enrolment applications and graduation paperwork for:

- legal and accreditation purposes;
- to resupply the student with their certificate/diploma, reference or Statement of Results, should they lose the originals;
- future studies; should the student enrol in another course with Natural Energies College.

Student Emails
Email correspondence between the student and the college is stored, should this information need to be referenced by the college or student at a future date.

Sharing of your personal information
We may hire contractors or an organisation to provide services on our behalf; including but not limited to, website maintenance, customer support enquiries, processing enrolments or other student services. These parties will be permitted to obtain only the information they need to deliver the service. Natural Energies College takes reasonable steps to ensure that any hired people or organisations are bound by confidentiality and privacy obligations to the protection of your personal information.

Accessing your Personal Information
You have the right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know in writing (via email). As this is a correspondence college, authorised proof of identify will be required for security reasons. Natural Energies College reserves the right to charge a fee for searching for, and providing access to your information on a per request basis.

Contacting us
If you have any questions about this Privacy Policy and would like further information, please contact us through the enquiry form during business hours, Monday to Friday.

Holistic Living and wellbeing information on this website is not intended to be used as a substitute to medical prescription or treatment. It is advised that any healing or wellbeing actions undertaken be done so under the supervision or guidance of a medical or other professional health care practitioner as appropriate. Users of this website take full responsibility if they choose to apply or pass on any information gained herein. Please exercise care and login in practice, staying within the limits of your qualifications.

 © 2005 - 2017 Natural Energies College. All Rights Reserved. No part of this website or course materials may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the express written permission from Natural Energies College.


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